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Getting Started

Frequently Asked Questions

Browse a few of the most frequently asked questions to consider while getting started.

FAQ

Knowledge Building

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Answer a question

Some tips on how to make your answer great.

Answers

Ask a Question

Asking a great question is the first step towards getting it answered.

Questions

Create a collection

Group together collections of documentation or other subsections of related content.

Collections

Write an Article

Long-form content solutions that provide an alternate way to write content.

Articles

Team Interactions

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Accept answers for deactivated users

Admins can manually accept answers for users who are no longer a part of the team.

Answers

Add reactions

Show your appreciation or other thoughts in a fun and clutter-free way.

Engagement Reactions

Content picked 'For You'

Explore content tailored to you and how you interact on the team.

For you

Search existing content

Find content that already exists in your team.

Search

Share content with others

Maximize exposure of the content you create by learning how to share it with your team.

Engagement Sharing

Tag Management

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Create a tag

Learn how tags are created or imported by admins, and how they must be formatted.

tags

Overview of tags

Get started by learning the purpose of tags and how to use them correctly on questions.

tags

Subject matter experts

Assign experts in a tag to emphasize a member's knowledge in a certain subject.

Engagement SME tags

Tag administration options

Team admins can synonymize, merge, rename, and delete tags.

tags

Update the tag info

Define the tag for others and set syntax highlighting for language tags.

tags

Watch or ignore tags

Control the visibility of tags that interest you or are not relevant.

tags

Achievements

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Badges

See a general overview on the philosophy of badges and the tiers.

Engagement Badges

Bounties

Attract more attention to unanswered or important questions with the bounty system.

Engagement Bounties

Custom awards

Admins can design their own awards to give to team members.

Awards Engagement

Reputation

Learn which activities will gain or lose you reputation and what it does for you.

Engagement Reputation

Team Moderation

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Delete a post

Remove content that is no longer relevant.

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